Size
Please note that our pieces are designed to follow standard sizing rather than an oversized fit. Detailed measurements for each size will be shared closer to shipment, so you can review the specifications and select the size that best suits you before we finalize your order.
When can I expect my pre-order jacket to ship?
Our jackets are currently available exclusively through pre-order, as each piece is thoughtfully produced in limited quantities.
The anticipated shipment window is November 2026. Please note that this is an estimated timeframe and cannot be guaranteed, as production and delivery timelines may evolve. We’ll keep you personally updated as your order progresses toward fulfillment.
Payment
We accept all major credit and visa debit cards.
Shipping Costs
Rates vary by location and are calculated at checkout.
International Shipping
Yes, we ship our designs worldwide.
Order & Processing
Can I cancel my order?
Orders can be canceled within 2 hours of purchase. After that, changes are not possible. Contact us immediately at info@estherhazy.com
Customs & Taxes
Any import duties, taxes, or fees are the responsibility of the recipient.
Returns & Store Credit
Can I return my order?
We do not offer refunds. Store credit is available for future purchases.
Return Conditions
Products must be returned within 7 days in unused, clean condition, with all original tags and packaging intact.
To ensure your store credit is issued smoothly, we’re unable to accept items showing signs of wear or cosmetic marks, such as makeup, deodorant, or self-tanner. Once your return is received, we’ll promptly issue store credit so you can enjoy your next piece.
Delivery Time Frame
Garments are shipped once they are ready, and delivery takes 3–10 business days, depending on your location. You’ll receive a tracking number as soon as your package is on its way.